One font embedding problem using Acrobat 7

One font embedding (?) problem using Acrobat 7

Greetings!

I'm new to this group, hope someone here can help. Using Acrobat 7 from 
CS2 for small scholarly publishing operations on various computers, 
ranging from several iBook G4 1.2 GHz models running OS 10.4.x to one 
Intel iMac 2.8 GHz running Leopard. We often use a font called Palatino 
Linotype in .ttf format. Not entirely sure where it came from, possibly 
just copied off a Windows XP machine in our office which we hardly use. 
We like the Palatino look, and this particular version has quite good 
Unicode coverage (we use Cyrillic, East European, and other character 
sets extensively in our publishing projects).

It often happens that something goes wrong with this font when we 
produce pdf files. If we use the Mac OS X shortcut to pdf via the Print 
dialog box, we get files which look fine on screen, with the font 
displaying properly. They print fine from Preview, but when printed from 
Acrobat Pro 7 or from any version of Reader, the Palatino Linotype text 
is nuked and we get dots and symbols. OK, this isn't the right way to 
create pdf. If we save as .ps and distill, we normally get usable files 
(font displays and prints correctly), except that sometimes, for reasons 
we have been unable to intuit, we occasionally get files in which we get 
random-looking letters and lots of parentheses all jammed together and 
not looking like Palatino at all. I assume that has something to do with 
font embedding, but am not sure.

One more problem: On our best computer, the Intel iMac, even printing to 
.ps and distilling produces files in which this font can't be used 
properly. For example, yesterday I produced 4 pdf files for one project 
using an identical template for file preparation (we're using Word 2004 
because of the extensive footnotes in our work; InDesign and the like 
are pretty intolerable with extensive footnotes). Two turned out fine 
(base font displayed and printed fine). Two were blank wherever Palatino 
Linotype should have displayed (intervening text in other fonts 
displayed perfectly). These were all produced with the same Distiller 
settings (Acrobat 3.0 compatibility, 2400 dpi res, embed all fonts, 
subset less than 100%), and only a few minutes apart! I'm mystified.

Any informed suggestions as to what is going wrong would be very 
welcome. I'm going to try to post this (and my other inquiry, posted 
here separately) to an Adobe forum if I can figure them out.

TIA

George

Re: One font embedding (?) problem using Acrobat 7

Adobe Illustrator has some helpful font diagnostics under the Type >> 
Find Font menu that may or may not be duplicated in Acrobat.  
Illustrator can't open all the pages of a multi-page PDF document at 
once, but it can open any single selected page within such a document; 
edit it; and leave the edited page at the same point in the PDF 
document.  Just looking at a few such pages using Illustrator might give 
you some clues as to what's wrong or what's going on.

One font embedding (?) problem using Acrobat 7

Greetings!

I'm new to this group, hope someone here can help. Using Acrobat 7 from 
CS2 for small scholarly publishing operations on various computers, 
ranging from several iBook G4 1.2 GHz models running OS 10.4.x to one 
Intel iMac 2.8 GHz running Leopard. We often use a font called Palatino 
Linotype in .ttf format. Not entirely sure where it came from, possibly 
just copied off a Windows XP machine in our office which we hardly use. 
We like the Palatino look, and this particular version has quite good 
Unicode coverage (we use Cyrillic, East European, and other character 
sets extensively in our publishing projects).

It often happens that something goes wrong with this font when we 
produce pdf files. If we use the Mac OS X shortcut to pdf via the Print 
dialog box, we get files which look fine on screen, with the font 
displaying properly. They print fine from Preview, but when printed from 
Acrobat Pro 7 or from any version of Reader, the Palatino Linotype text 
is nuked and we get dots and symbols. OK, this isn't the right way to 
create pdf. If we save as .ps and distill, we normally get usable files 
(font displays and prints correctly), except that sometimes, for reasons 
we have been unable to intuit, we occasionally get files in which we get 
random-looking letters and lots of parentheses all jammed together and 
not looking like Palatino at all. I assume that has something to do with 
font embedding, but am not sure.

One more problem: On our best computer, the Intel iMac, even printing to 
.ps and distilling produces files in which this font can't be used 
properly. For example, yesterday I produced 4 pdf files for one project 
using an identical template for file preparation (we're using Word 2004 
because of the extensive footnotes in our work; InDesign and the like 
are pretty intolerable with extensive footnotes). Two turned out fine 
(base font displayed and printed fine). Two were blank wherever Palatino 
Linotype should have displayed (intervening text in other fonts 
displayed perfectly). These were all produced with the same Distiller 
settings (Acrobat 3.0 compatibility, 2400 dpi res, embed all fonts, 
subset less than 100%), and only a few minutes apart! I'm mystified.

Any informed suggestions as to what is going wrong would be very 
welcome. I'm going to try to post this (and my other inquiry, posted 
here separately) to an Adobe forum if I can figure them out.

TIA

George

Re: One font embedding (?) problem using Acrobat 7

Adobe Illustrator has some helpful font diagnostics under the Type >> 
Find Font menu that may or may not be duplicated in Acrobat.  
Illustrator can't open all the pages of a multi-page PDF document at 
once, but it can open any single selected page within such a document; 
edit it; and leave the edited page at the same point in the PDF 
document.  Just looking at a few such pages using Illustrator might give 
you some clues as to what's wrong or what's going on.